Processing Time

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Custom orders, including personalized jewelry, may require additional processing time. Please allow up to 10 business days for custom items. Delays may occur during peak seasons or promotional events.

Shipping Carriers

We partner with reliable carriers including USPS, UPS, and FedEx to ensure your order arrives promptly and safely. Standard shipping is via USPS unless otherwise selected at checkout. Expedited options are available for an additional fee. International orders are shipped via DHL or a similar trusted international carrier. Tracking numbers are provided upon shipment.

Shipping Time

Shipping times are estimates and begin from the date of shipping, not the order date. Domestic shipping typically takes 3-7 business days. International shipping can take 10-21 business days, depending on the destination and customs processing. We are not responsible for delays caused by the carrier or customs clearance processes. Please ensure your shipping information is correct to avoid delays.

Refund and Return Policy If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your item. Items must be returned in their original condition and packaging. Refunds will be issued to the original payment method once the returned item is received and inspected. We do not accept returns on custom or personalized items unless they arrive damaged or defective. Shipping costs are non-refundable and return shipping is the responsibility of the buyer.

Return and Exchange

We accept exchanges within 14 days of delivery. To be eligible, your item must be unused and in the same condition that you received it. If the item is defective or incorrect, we will cover the return shipping cost. Otherwise, the customer is responsible for shipping costs. Please contact our support team before sending any item back. Exchanges are processed once the original item is received and inspected.

Privacy Policy

Njie Accessories respects your privacy. We collect personal information such as your name, email address, and shipping address only to fulfill your order and provide support. We do not sell, rent, or trade your information to third parties. Our website uses secure encryption (SSL) to protect your data. By using our site, you consent to our privacy practices. You may contact us at any time to review or delete your stored information.

Terms and Conditions
All content, products, and services provided by Njie Accessories are subject to these terms and
conditions. Our jewelry is handcrafted and may vary slightly in appearance. By placing an order, you
agree to provide accurate information and accept these terms. We reserve the right to cancel orders
or update product details without prior notice. Misuse of our site or products may result in legal
action.

Liability Policy
Njie Accessories is not liable for any indirect, incidental, or consequential damages resulting from
the use of our products. This includes, but is not limited to, allergic reactions, product misuse, or
damage due to improper handling or storage. Products should be used as intended, and instructions
followed where applicable. Our liability is limited to the purchase price of the product.

Allergy Policy
Our jewelry may contain metals such as nickel, brass, or other alloys. While we strive to use

hypoallergenic materials, sensitivity varies by individual. Customers with known metal allergies are
advised to contact us before purchasing. Njie Accessories is not responsible for allergic reactions. If
irritation occurs, discontinue use immediately and consult a physician if necessary.

Choking Hazard & Safety
Many of our products contain small components and are not suitable for young children. Jewelry
should never be left unattended around infants or toddlers. Keep all items out of reach of children
under the age of 3. These products are not toys and may pose a choking hazard if swallowed. Use
caution when gifting jewelry to children and ensure they are supervised at all times.